Ricoh Intelligent Support
Maximise device uptime with a suite of RICOH Intelligent Support tools.
Get instant access to customer service and support with RICOH Intelligent Support — a collection of intelligent tools, apps and services1 that help your business stay productive with continuous support. Real-time remote service, automated updates, alerts and self-help tools provide a number of options for troubleshooting your device to keep print, scan, copy and fax processes running smoothly and efficiently.
1 Ricoh’s suite of RICOH Intelligent Support tools is available for systems that were released in 2016 or later and feature the Smart Operation Panel.
2 RemoteConnect Support screen sharing must be activated on your device. Internet access required.
3 Remote Panel Operation must be activated on your device. Internet access required.
4 collection of the most-requested customer calls to the Ricoh Help Desk.